Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: 27 May 2026

At Onyx Civil Pty Ltd (“Onyx Civil”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing or using our website, contacting us, or engaging with our services, you agree to the terms of this Privacy Policy.

Disclaimer

The information contained on this website is provided for general informational purposes only. All content on this website, including text, graphics, logos, images and other material, is owned by or licensed to Onyx Civil and is protected by applicable intellectual property laws. No material may be reproduced, copied, modified or distributed without prior written consent from Onyx Civil.

While we make reasonable efforts to ensure the accuracy and currency of information published on this website, we do not guarantee that the information is complete, accurate or up to date. Information may change without notice. To the maximum extent permitted by law, Onyx Civil excludes all liability arising from reliance on information contained on this website.

Collection of Personal Information

We may collect personal information that is reasonably necessary for our business activities and functions. The types of personal information we may collect include:

  • Name

  • Company or business name

  • Postal address

  • Email address

  • Telephone number

  • Employment and recruitment information

  • Qualifications, licences and certifications

  • Work history and references

  • Information submitted through contact forms or enquiries

  • Website usage and analytics data

  • Any other information you voluntarily provide to us

We may collect personal information directly from you when you:

  • Contact us by phone, email or through our website

  • Submit an enquiry or request

  • Apply for employment or subcontractor opportunities

  • Engage us to provide services

  • Subscribe to communications or marketing updates

  • Interact with our social media channels

  • Visit or use our website

We may also collect information from:

  • Recruitment agencies and referees

  • Contractors and subcontractors

  • Service providers

  • Publicly available sources

  • Third-party analytics or advertising providers

Use of Personal Information

We may use personal information for purposes including:

  • Responding to enquiries and requests

  • Providing our services

  • Managing client, supplier and contractor relationships

  • Recruitment and employment-related purposes

  • Improving our website, systems and services

  • Internal administration and business operations

  • Marketing and communications

  • Compliance with legal and regulatory obligations

  • Protecting our legal rights and interests

Where required by law, we will obtain consent before sending direct marketing communications. You may opt out of marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Disclosure of Personal Information

We do not sell personal information to third parties. We may disclose personal information to:

  • Employees, contractors and subcontractors

  • Professional advisers and consultants

  • IT service providers and website hosting providers

  • Recruitment providers

  • Government authorities or regulators where required by law

  • Third-party service providers assisting us to operate our business

Some third-party providers may store or process data overseas. Where this occurs, we take reasonable steps to ensure appropriate privacy and security protections are in place. We may also disclose personal information where required or authorised by law, including in response to court orders, legal proceedings or law enforcement requests.

Storage and Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures may include:

  • Secure servers and systems

  • Password protection and access controls

  • Staff confidentiality obligations

  • Secure document storage

  • Website and network security measures

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. Where we become aware of a data breach likely to result in serious harm, we will comply with applicable data breach notification obligations under Australian law.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and reporting obligations. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Website Usage, Analytics and Cookies

Our website may use cookies, analytics tools and similar technologies to improve user experience and understand website usage. Cookies are small text files stored on your device that help websites recognise returning users and remember preferences. We may use cookies and third-party services, including services such as:

  • Google Analytics

  • Google Ads

  • Meta/Facebook advertising tools

These technologies may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral websites

This information is generally collected in an aggregated and non-identifiable form. You can control or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Access and Correction of Personal Information

You may request access to personal information we hold about you and request corrections where necessary. Requests should be submitted in writing using the contact details below. We may need to verify your identity before providing access. In some circumstances, access may be refused where permitted by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or technology. Any updated version will be published on this website with the revised “Last Updated” date. Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Onyx Civil Pty Ltd

Email: info@onyxcivil.com.au

We will endeavour to:

  • Acknowledge your enquiry or complaint within a reasonable timeframe; and

  • Investigate and respond as soon as practicable.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner

Last Updated: 27 May 2026

At Onyx Civil Pty Ltd (“Onyx Civil”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing or using our website, contacting us, or engaging with our services, you agree to the terms of this Privacy Policy.

Disclaimer

The information contained on this website is provided for general informational purposes only. All content on this website, including text, graphics, logos, images and other material, is owned by or licensed to Onyx Civil and is protected by applicable intellectual property laws. No material may be reproduced, copied, modified or distributed without prior written consent from Onyx Civil.

While we make reasonable efforts to ensure the accuracy and currency of information published on this website, we do not guarantee that the information is complete, accurate or up to date. Information may change without notice. To the maximum extent permitted by law, Onyx Civil excludes all liability arising from reliance on information contained on this website.

Collection of Personal Information

We may collect personal information that is reasonably necessary for our business activities and functions. The types of personal information we may collect include:

  • Name

  • Company or business name

  • Postal address

  • Email address

  • Telephone number

  • Employment and recruitment information

  • Qualifications, licences and certifications

  • Work history and references

  • Information submitted through contact forms or enquiries

  • Website usage and analytics data

  • Any other information you voluntarily provide to us

We may collect personal information directly from you when you:

  • Contact us by phone, email or through our website

  • Submit an enquiry or request

  • Apply for employment or subcontractor opportunities

  • Engage us to provide services

  • Subscribe to communications or marketing updates

  • Interact with our social media channels

  • Visit or use our website

We may also collect information from:

  • Recruitment agencies and referees

  • Contractors and subcontractors

  • Service providers

  • Publicly available sources

  • Third-party analytics or advertising providers

Use of Personal Information

We may use personal information for purposes including:

  • Responding to enquiries and requests

  • Providing our services

  • Managing client, supplier and contractor relationships

  • Recruitment and employment-related purposes

  • Improving our website, systems and services

  • Internal administration and business operations

  • Marketing and communications

  • Compliance with legal and regulatory obligations

  • Protecting our legal rights and interests

Where required by law, we will obtain consent before sending direct marketing communications. You may opt out of marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Disclosure of Personal Information

We do not sell personal information to third parties. We may disclose personal information to:

  • Employees, contractors and subcontractors

  • Professional advisers and consultants

  • IT service providers and website hosting providers

  • Recruitment providers

  • Government authorities or regulators where required by law

  • Third-party service providers assisting us to operate our business

Some third-party providers may store or process data overseas. Where this occurs, we take reasonable steps to ensure appropriate privacy and security protections are in place. We may also disclose personal information where required or authorised by law, including in response to court orders, legal proceedings or law enforcement requests.

Storage and Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures may include:

  • Secure servers and systems

  • Password protection and access controls

  • Staff confidentiality obligations

  • Secure document storage

  • Website and network security measures

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. Where we become aware of a data breach likely to result in serious harm, we will comply with applicable data breach notification obligations under Australian law.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and reporting obligations. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Website Usage, Analytics and Cookies

Our website may use cookies, analytics tools and similar technologies to improve user experience and understand website usage. Cookies are small text files stored on your device that help websites recognise returning users and remember preferences. We may use cookies and third-party services, including services such as:

  • Google Analytics

  • Google Ads

  • Meta/Facebook advertising tools

These technologies may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral websites

This information is generally collected in an aggregated and non-identifiable form. You can control or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Access and Correction of Personal Information

You may request access to personal information we hold about you and request corrections where necessary. Requests should be submitted in writing using the contact details below. We may need to verify your identity before providing access. In some circumstances, access may be refused where permitted by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or technology. Any updated version will be published on this website with the revised “Last Updated” date. Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Onyx Civil Pty Ltd

Email: info@onyxcivil.com.au

We will endeavour to:

  • Acknowledge your enquiry or complaint within a reasonable timeframe; and

  • Investigate and respond as soon as practicable.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner